Universal Electronics Inc. Introduces UEI Virtual Agent for Entertainment and Smart Home Devices

UEI Virtual Agent is designed to address common challenges around onboarding, feature discovery and troubleshooting for entertainment and smart home devices. In addition to resolving user issues related to connected devices, UEI Virtual Agent helps reduce the cost of managing and supporting an installed base of connected devices for manufacturers and service providers, and can be easily integrated into the connected device itself, as well as into support websites and mobile apps, offering help where and when needed.