Pinnacle West Reports 2020 Full-Year and Fourth-Quarter Results

In a year of transition and renewed focus on excellence in customer care, the company recently launched a new cultural framework called The APS Promise. APS CEO Jeff Guldner and the leadership team are championing this cultural transformation to keep employees’ talent focused on customers and ensure the company remains an employer of choice. The Promise fosters empowered decision-making, innovation and collaboration as behavioral norms across all levels of the organization.